The CEO of a large regional multidisciplinary general contractor specializing in infrastructure, heavy highway, site development, aviation, rail, and marine-related projects wanted to increase staff productivity and job profitability.
This goal-oriented contractor uses metrics to evaluate and track performance of both the productivity of people and the overall progress of jobs.
In order to grow the business, the CEO and senior leadership team realized the need to get into the details of project and staff performance to identify trouble spots and where the team needed help.
They believed that leveraging data out of existing systems represented the largest productivity gain with the minimum investment. To support this, they developed a dream set of company reports to ease visibility, enhance transparency and provide analytics.
The IT and Finance teams began to build the reports using a combination of tools included in their financial system, Excel and other Microsoft tools.
The resulting reports were Excel based which were manually compiled wasting countless hours of staff time. By the time senior management reviewed the reports, the information wasn’t current and didn’t give the team the visibility they needed to grow the business.
After months of meetings and lots of trial and error, they decided the new reporting system was not working.
What they needed was sound advice and a reasonable plan to bring their dream reports to reality.
Via social media, the CEO turned to Lantern Data Systems which recommended a Discovery and Business Intelligence Roadmap consultation service.
The professional services engagement also included an assessment which objectively measured the maturity of the analytics initiative across many dimensions. The assessment was used to guide IT and the business on their analytics journey.
The engagement resulted in a recommendation for several dashboards to improve metric based visibility out of single or multiple systems so the organization could quickly see status, efficiently compile reports and allows users to get more details as needed. A further recommendation of more advanced dashboards was made which built on the recommendations to get a more strategic view of the business.
Now the CEO has a practical roadmap of dashboards with which he can prioritize and execute as the business requires.