You’ve deployed HCSS Intelligence. Now what? Five factors that Influence your success

In HCSS Intelligence, Insights, Lantern Posts by Marc Krichman

Heavy Construction Companies Turn to HCSS Intelligence

It’s well understood that organizations which use data perform better than those that don’t. As a result, heavy construction companies are turning to business intelligence (BI) tools like HCSS Intelligence. HCSS Intelligence helps execute business strategies, improve project delivery, and drive cost and process efficiencies from across their organizations.

However, deploying HCSS Intelligence can be daunting. After all, according to Gartner, an estimated 70-80% of BI projects fail. While there aren’t any silver bullets, we at Lantern Data Systems have observed several strategies companies employ to deliver successful HCSS Intelligence projects.

Five factors that can help drive a successful HCSS Intelligence implementation

1. Start with your culture and business processes

Not every company is prepared for machine learning, AI, big data and the other concepts of modern BI platforms like HCSS Intelligence. Closer to home, even though Construction companies have data through their use of field and accounting systems, analyzing data and using it to drive behavior aren’t necessarily companywide practices.

As a result, most organizations need to grow to regularly consider data and analytics for daily decision-making. Why not start with a process-based alert to help your project teams follow the processes which make your organization unique? A simple example follows:

Alert sent from HCSS Intelligence

HCSS Intelligence Missing Timecards for Yesterday Email

Building a data-driven culture requires changes to how people think and the development of new habits and behaviors. Gartner says that “The data can only take an organization so far. The real drivers are the people.” Consequently, to ensure that the use of data becomes company culture, simple HCSS Intelligence email alerts could be a great start in building a data-driven culture.

2. Data is valuable… Embrace it!

The explosion of construction technology has made every construction business a digital business. Data is now produced across the entire company, oftentimes in the field. This includes remote offices and disconnected departments. There is rarely thought of data aggregation and analysis processes when these should be at the heart of any technology planning and decision-making.

As a result, the key to every successful HCSS Intelligence implementation is the consideration of data as a critical business asset. Once there is a commitment to using a specific technology, the natural next steps are to put in place plans to use the data in HCSS Intelligence. This data-lifecycle thinking helps influence technology decisions and enhances rollouts as users have a clear understanding of how their use of technology impacts company decision making.

3. Engage Influential Stakeholders

HCSS Intelligence success requires that all levels of the organization are involved. This means that from the executives who are driving strategy to the field teams who will benefit from better access to project data.

A common reason for BI project failures is company executives and influential stakeholders not engaged throughout the entire process. BI has the potential to benefit the entire organization, and better data leads to better decision-making. This notion is not exclusive to the executive team or even managers. Empowering project teams with access to data, and the ability to analyze the data to help them with their business roles will prove beneficial across the enterprise.

4. Use the Tool for HCSS and Non-HCSS Data!

Once HCSS Intelligence is in place and data is starting to flow from HCSS applications, it’s time to introduce non-HCSS data.  This combination enables the next critical process which is to use HCSS Intelligence to analyze cross-product data and make decisions.

Making data-decisions is a massive, competitive advantage. Linking data to business outcomes through HCSS Intelligence strengthens the business case for analytics while showing off the underlying data. HCSS Intelligence can facilitate a level of analysis that will enable users to discover what is really going on with your business. The following graphic shows actual vs expected budgeted dollars through a combination of HeavyJob and Viewpoint Vista accounting.

Actual vs Expected Budget Dollars from HeavyJob and Viewpoint Vista

Actual vs Expected Budget Dollars is HeavyJob plus Accounting

5. Make HCSS Intelligence YOUR Company’s BI Tool

At the highest level, using the pre-built reports included in HCSS Intelligence is the most effective method for immediate, out of box value. These reports can also form a base for modifying, copying, digesting, mixing and essentially creating higher value assets for your organization.

Over time, your report list will comprise of a healthy mix of standard reports and high complexity reports which were designed and implemented specifically for your organization.

As HCSS Intelligence becomes more ingrained in your business culture, it can have a dramatic impact on how you engage your customers, market your services, and develop strategies that benefit your bottom line.

Use Lantern Data Systems for Non-HCSS Data and Custom Reports and Dashboards

HCSS partnered with Lantern Data Systems to provide construction industry-specific business consulting around the use of data. We have many years in the construction space and can help by providing recommendations to your business intelligence, dashboarding, and data warehousing strategies. We also have the capacity to author or modify custom HCSS Intelligence reports and dashboards.